Työnimike: 1st Line Support

Työnkuvaus:
Do you have strong technical skills and even some experience in customer service or help desk tasks? Are you fluent in Swedish, English and Finnish? We are looking for a Swedish, English and Finnish speaking 1st Line Support Person to work in a fulltime position in Helsinki! Job Description Academic Work is looking for a 1st Line Support for LeadDesk Oy. You will be hired by Academic Work and will work as a consultant in our client company's office. All candidates are kindly asked to aim all questions to Academic Work candidate.service (at) academicwork.fi(http://candidate.service (at) academicwork.fi/). Job Duties In this position, you will work in 1st line support tasks with LeadDesk's international clients. In your daily work, you deal with emails and phone calls considering the company's call center software. You will answers to clients' questions about the product and help them to solve their problems. Are you interested in this position? This job offers you the possibility work in an international environment and to develop your skills in IT and customer service further! REQUIREMENTS Our ideal candidate has strong technical skills and some experience in customer service, preferably from technical support and help desk environment. As a patient person and customer server, you always put the customer first. You are neither afraid of working under pressure nor in rapidly changing situations. Excellent written and spoken skills in English, Swedish and Finnish are also required. Apply for this position if you have: - Strong technical skills - Some experience in customer service, preferably from technical support - Excellent skills in Swedish, English and Finnish - Customer-oriented attitude and great problem solving skills - Capability to work under pressure Send your application as soon as possible since the place will be filled as soon as we find the right person. Start: As soon as possible Working hours: Fulltime, working hours 9-17 or 10-18 Employment period: 12 months Location: 00500, Helsinki Salary: According to agreement Apply here: https://www.academicwork.fi/avoimet-tyopaikat/1st-line-support-swedish-english-and-finnish-speakers-wanted/14964760 Published: 16.12.2015 If you have questions regarding the recruitment process you can reach us via email in candidate.service (at) academicwork.fi (http://candidate.service (at) academicwork.fi/).You can apply through our webpages! Remember to attach your CV into your application! We are the Home of the Young Professionals. We are experts in recruitment and staffing university students, recently graduated and professionals in the beginning of their career. You can be employed by us as a consultant in one of our client companies or be recruited directly to our client via our recruitment co-operation. You can read more about us at www.academicwork.fi (http://www.academicwork.fi/). Client Information LeadDesk is a fast growing and successful company headquartered in Finland. LeadDesk develops industry-leading software for call centers and sales organizations. LeadDesk software is used by 5,000 professionals in more than 10 countries daily. Since the company was established in 2010, LeadDesk has roughly doubled its revenue every year. In 2014, LeadDesk's revenue was about 4.8 million EUR. Currently, the company has offices in Finland, Sweden, Denmark, Norway, Germany, Poland and the Netherlands, employing over 70 people. LeadDesk is a Deloitte Fast 50 Rising Star 2013 winning company (1746 % growth in 3 years).

Työnantajan nimi: Academic Work Suomi Ab

Työnantajan osoite: 00550 HELSINKI

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Työn lyhyt kuvaus: Käytön tukihenkilöt

Maa: Suomi

Alue: Helsinki-Uusimaa

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi