Työnimike: Alternation leave substitute for Customer Service

Työnkuvaus:
Fiskars - celebrating centuries of pride, passion and design. Every day. Established in 1649 as an ironworks in a small Finnish village, Fiskars has grown to be a leading consumer goods company with globally recognized brands including Fiskars, Iittala, Gerber, Wedgwood and Waterford. With iconic products, strong brands and global ambitions, Fiskars' mission is to enrich people's lives in home, garden and outdoor. Fiskars' products are available in more than 100 countries and the company employs around 8,700 people in 30 countries. Fiskars is listed on Nasdaq Helsinki. Customer Service Representative to join the Customer Service Wholesale team in Helsinki. For a temporary (job alternation leave substitute) period from July to end of the 2016 year. The applicant must meet the requirements of the alternation leave substitute. Customer service is operating with wholesale customers both in domestic and export markets. Customer service is responsible for total order management daily process tasks related to order handling, claims handling and delivery creation. We are looking for well-organized team player who has earlier customer service or logistics experience. We expect you to have: Suitable degree, commercial education (Bachelor level) or similar and relevant experience Fluent Finnish and English, other languages are a plus SAP ECC knowledge (practical ad theoretical) is a must Team player but also capable to working independently Practical and theoretical knowledge in the areas of Customer Service and Logistics Pressure tolerance, multitasking, proactive solution orientation Good interaction skills, good working discipline with attention to details Your tasks comprise: Responding to customer inquiries from different channels Availability management on sales order process Solving customer and product master data related issues Participation in customer planning together with sales Claims handling Order handling Campaign handling Invoicing Reporting Further information: Customer Service Supervisor Kati Huuskonen, kati.huuskonen (at) fiskars.com Applying starts on Tuesday 24.5 and ends on Friday 14.6.2016.

Työnantajan nimi: Fiskars Oyj

Työnantajan osoite: 00560 HELSINKI

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Työn lyhyt kuvaus: Yleissihteerit

Maa: Suomi

Alue: Helsinki-Uusimaa

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi