Työnimike: Application Support Specialist

Työnkuvaus:
About us Tieto Public, Healthcare and Welfare Industry Group is committed to develop society through IT by realizing new opportunities in customers' business transformation. We focus on the Lifecare portfolio for the Nordic healthcare, welfare and education sectors. For the Nordic public sector we provide transformation and full life-cycle IT services. With us you will be responsible for We are looking for professional customer service person to our Healthcare Finland unit in Oulu. Your key tasks will include - analyzing and evaluating customer requests - solving incident tickets and service requests mainly as the first line support - helping and advicing our customers regarding Effica and Lifecare systems We expect you to have You have a degree in ICT (Information and Communications Technology) and a good knowledges of SQL and MS SQL server database tools. You have wide knowledge about Effica and Lifecare systems in customer support work. Experience in the Healthcare Industry and the processes of it would be an advantage. You are fluent in written and spoken Finnish and you have excellent problem solving skills. You also have proven skills of efficient working in customer support service. As a person you are You are an open and energetic personality who is assertive and ambitious to find and initiate things and also get things done. You are a good team player, you are easy to approach and get along with people from different cultures. You are self-motivated and you constantly want to learn more. Continuous improvement is your motto which you happily spread around the society around you. You are proactive and service-minded in your work and delivering superior customer value is a top priority for you. We offer We offer you an inspiring position with great opportunities for professional growth. With us you will have the opportunity to directly influence your career development. If you have a good idea, people will listen to you. What's more, we offer you a job that fits you. At Tieto, we promote a healthy work-life balance and a friendly, caring atmosphere. We believe that trust fosters freedom and creativity. Our culture is built on transparency and active sharing - a truly open environment. In addition to this we offer you great benefits and inspiring colleagues. With us you will be working with highly skilled professionals. Apply for this job https://jobs.tieto.com/vacancies/24221/applications/new

Työnantajan nimi: Tieto Oyj.

Työnantajan osoite: 90100 OULU

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Työn lyhyt kuvaus: Ohjelmistokehittäjät

Maa: Suomi

Alue: Pohjois-Pohjanmaa

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi