Työnimike: Atk-suunnittelija

Työnkuvaus:
TARVITAAN APPLE-OSAAVAA JÄRJESTELMÄASIANTUNTIJAA/KONSULTTIA PÄÄKAUPUNKISEUDULLA YRITYSTEN LÄHITUKEA VARTEN mcare pro Oy is Finland's foremost Apple-specialised ICT consultancy and service provider, offering the largest team of Apple technology experts in the country. Our mission is to generate value for our customers by paying keen attention to their needs and proactively applying technological expertise of the highest quality to satisfy them, all the while with a human, caring touch. We are Finland's only member of the Apple Consultants Network. Our experienced consultants are also competent in managing and integrating mixed environments that may include Windows and Linux platforms. Among our customers are counted some of Finland's leading advertising, marketing, and communications agencies; architects, and other professional organisations; as well as educational institutions. mcare pro has offices in Helsinki, Tampere, and Lahti, with systems experts operating elsewhere throughout the country and abroad. ROLE DETAILS: We are seeking an on-site support technician competent with Apple devices based in Helsinki. Depending on experience and abilities, role may develop into that of an account managing consultant, whose responsibilities would involve acting as an IT manager for customers. Requirements: - Strong personal and communication skills - Dedication to excellence in customer service - Experience providing technical support to business users both on-site and remotely - Recent Apple IT certification (ACSP minimum) - General understanding of and basic competency in other ICT technologies including Windows operating systems and TCP/IP networking - Ability to work in a team, document clearly, and use a ticketing system for work coordination - Desire to produce value for customers through close attention to their needs and proactive development of their ICT environments - Willingness to work at a variety of locations in the capital region, as needed - Adaptability and a thirst for learning - Fluent Finnish and ability to work through English Desirable: - Certifications or demonstrable strong competency and experience with the following technologies: - Microsoft Windows servers - Linux (or other Unix-flavoured OS) servers - Network planning, deployment, and management, including firewalls, switches, and Wi-Fi - Virtualisation - Mobile Device Management - Cloud services, including Office 365 and Google Apps - Scripting and automation - IT/CS-related 3rd-level education - Hardware repair technician experience/training - Solution sales and account management skills - Project management skills - Driver's license - Swedish language skills Basic Responsibilities: - Technical support for users in predominantly Mac-using environments - in-person, through regular and ad-hoc visits to customers' offices - remotely as part of our Service Desk, when needed - Maintenance of documentation - Coordination of repair services - Handling of customer orders for hardware, software etc. - Reporting of tasks and time worked for billing Start ASAP, 3-month probation. Salary will depend on experience, abilities, and responsibilities. Health benefits included. What we offer: An opportunity to work in a growing company that's the clear national leader in its niche and seeks to innovate to stay ahead. An environment that supports learning new skills and ongoing professional development A team of enthusiastic and talented ICT consultants, co-workers who strive for excellence in what they do and care deeply about the services they provide A chance to work in the exciting environments of a wide variety of customers that are among the leaders in their own fields. What we expect: You should be proactive, committed to customer satisfaction, sensitive to customers' needs, and have an appreciation of and dedication to quality. You need to be able to work independently and largely without supervision, but cooperate effectively with your team

Työnantajan nimi: mcare pro Oy

Työnantajan osoite: Ruoholahdenkatu 8, 00180 HELSINKI

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Työn lyhyt kuvaus: Ohjelmistokehittäjät

Maa: Suomi

Alue: Helsinki-Uusimaa

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Kokea: 2–5 vuotta

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi