Työnimike:
Customer care specialists (Danish or Norwegian spe

Työnkuvaus:
SYKES Finland Oy is part of SYKES Enterprises Inc. SYKES is a global leader in providing comprehensive customer contact management solutions and services in the business process outsourcing (BPO) arena. We provide an array of customer contact management solutions to market leaders around the world. SYKES has 50 000 employees worldwide and nearly 40 years of experience. In SYKES Finland Oy we have nearly 100 professionals working with customer service and technical support. We give service and support in Swedish, Norwegian, Danish, Finnish and Estonian languages. Our office is located in Turku in the heart of the city with almost 200,000 people. We are an international and growing work place, where we invest in our employees, development and quality customer experience. Do you like customer service job? Are you interested in fashion? Do you want to be part of creating new team and best customer service to Zalando's customers? As our business is growing, we are looking to Turku, Finland for our new client account Customer care specialists (Danish or Norwegian speaking) Job task Your job is to support Zalando's customers via phone and e-mail. In your daily tasks you answer to customer inquiries and help customers with e.g. order, product, delivery and payment questions. We want to offer an excellent customer experience carried out with professionalism and smile, and also strengthen well known brand. Is it You? We are looking for swift, accurate, hard-working and friendly customer servants, who have positive attitude and a smile in their voice. You understand the importance of high-quality customer experience. You have a self driven and active approach to work and you work efficiently both alone and in teams, because the work is dynamic. Good social and communication skills are part of You. We are looking for truly service -minded colleagues who are cooperative, motivated and willing to commit to their work. You are used to work with computers. You learn easily and are motivated to develop. We require native level fluency in Swedish/ Norwegian/ Danish/Finnish language. In addition, we require also good English language skills while it is our company language. Previous customer service job experience is an advantage. Working hours Working hours are between 9-19 on Mondays - Fridays. Work shift is 7,5 hours. During weekends the work is e-mail work. Average weekly working hours are 37,5 hrs. We train you to the job. The job is permanent (continuous), but we need also part timers (e.g. students) We offer.... Training to the job Permanent job (also part time job is possible) Modern and youthful work environment Good staff benefits (e.g. occupational health care in a private clinic) Truly international work place Monthly salary according to collective agreement Relaxed and nice work community where we have great spirit and social events Possibility to be part of creating new account and growing company For an employee moving from abroad for this job, we offer a good and extensive relocation package and help with moving. And did you know, that the tax level in Finland is the lowest in the Nordics? Turku is a vivid and international University City. Turku offers You various activities - from sports and exercise to music, culture and people. Turku has great connections to Stockholm via four different daily cruise ships leaving from Turku harbour and Turku airport has direct flights to Helsinki, Stockholm, Riga and Gdansk. Interested? Please send you application and CV in English language no later than 17th April 2016 to fitku-applications (at) sykes.com Now don't hesitate any minute longer, apply as soon as possible, because we handle applications already during the search time. We fill the positions as soon as we find suitable candidates.

Työnantajan nimi: Sykes Finland Oy

Työnantajan osoite: Joukahaisenkatu 1, 20520 TURKU

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Työn lyhyt kuvaus: Puhelinpalveluneuvojat

Maa: Suomi

Alue: Varsinais-Suomi

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi