Työnimike: Customer Support Engineer in China

Työnkuvaus:
We are seeking a Customer Support / Success Engineer in Beijing, strengthening the global Customer Success team. The person reports to the Customer Success team in Oulu/Helsinki. At the moment, we have dedicated team members focusing on customers in China, Japan, Korea, USA and Finland. The position will offer an excellent opportunity to work with a team of professionals responsible for developing and delivering cutting edge navigation technology, and allow you to learn many aspects from customer support work in a vibrant startup. YOUR RESPONSIBILITIES - Preparing technical demos to potential customers. - Answering technical questions related to our technology. - Training customers' personnel on the deployment of our technology. - Acting as the technical link between our product and engineering teams and the customer's mapping and development teams. - You will be having your finger on the customer's pulse on their use cases. - Testing and debugging prototype solutions on site assigned by research & engineering team. - You will be measured by the success of our customers deploying the positioning solutions. YOU GET OUR ATTENTION IF - You excel in technical diagnosis and problem-solving skills. - You love working in customer interface and technical sales perspective is part of your nature. - Good language skills in English and Chinese are required for this position. You are expected to be able to discuss technical matters and write technical documentation and articles in both languages. - Proven experience of understanding and operating in both Chinese and western business cultures and organizations. - You will be able to supervise and evaluate the work done by customer personnel, and give clear instruction on-site. - Previous education or training experience is a strong advantage. POSITIVES, BUT NOT REQUIRED - Hands-on experience with Android and iOS application development is an advantage. Apply via Linkedin: http://bit.ly/22oSuO4 Or you can leave us open application via Hee.bo where you state the position you are applying: https://app.hee.bo/career/job/338, Beijing, China, http://bit.ly/22oSuO4

Työnantajan nimi: IndoorAtlas Oy

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Työn lyhyt kuvaus: Ohjelmistokehittäjät

Maa: Suomi

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Kokea: 2–5 vuotta

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi

Hakeminen:
Työnantajan esittämä tapaaminen – ks. vapaa tekstiosuus