Työnimike: Customer Support Specialist

Työnkuvaus:
ABB (www.abb.com) is a leader in power and automation technologies that enable utility, industry, and transport and infrastructure customers to improve their performance while lowering environmental impact. The ABB Group of companies operates in roughly 100 countries and employs about 135,000 people. We are offering a position as a Customer Support Specialist at ABB Oy, Drives Service unit in Helsinki. Your tasks will include maintaining a proactive relationship with customers in your own country responsibility area, handling orders, coordinating between different internal stakeholders, and assisting in export and logistics procedures. Orders include different types of spare part, service product, repair and warranty orders. Further, you can use your creativeness and initiative in various development projects. We offer you a challenging and rewarding position in the direct customer interface and a great opportunity for personal and professional development. Drives Service is in the center of Drives' growth expectations and therefore a lucrative place to work in. The Customer Service team of Drives Service consists of great mix of professionals. We are a team of 17 people dedicated to meet and exceed customer expectations. We require a bachelor's degree in Business Administration with preferably specialization in logistics, industrial management or supply chain management. We appreciate a few years' work experience in one of the areas in the order-delivery chain, for example in customer service, forwarding or transportation management. You have to be first and foremost customer service oriented and have a record of working in the customer interface. Experience in the after-sales business is an advantage. You are organized and capable of taking responsibility for your own customer relationships. Good communication skills in both Finnish and English are required; other language skills are beneficial. You are familiar with SAP, Lotus Notes and MS Office. "Same day delivery" as our core customer service promise requires you to be agile. Also the Customer Service has a service promise from 8 am to 6 pm. This means that the position includes working in both morning and evening shifts within that timeframe.

Työnantajan nimi: ABB Oy

Työnantajan osoite: 00380 HELSINKI

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Työn lyhyt kuvaus: Myyntiedustajat

Maa: Suomi

Alue: Helsinki-Uusimaa

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi