Työnimike: Danish speaking customer service specialists

Työnkuvaus:
Nets is one of northern Europe's leading companies for payment solutions, information services and digital security solutions, with one of the most extensive and innovative product portfolios in Europe. Our ambition is to become an even stronger partner to our customers by supporting their business nationally as well as internationally. We want to make the handling of both financial and information assets easier and more secure. Nets employs over 2,700 people and has its registered office in Copenhagen, as well as competence and commercial centres in Oslo, Stockholm, Helsinki and Tallinn. Find out more about us at www.nets.eu. We are looking for CUSTOMER SERVICE SPECIALISTS for handling our increasing order volumes. The position is fixed term until the end of the year 2016 and there is a possibility to permanent position. The office is located in Vallila and the work will start as soon as the suitable persons have been selected. Key responsibilities and tasks - Variable customer service related to payment terminal and e-commerce order handling via email - Usage of a ticketing system when handling inquiries and orders - Contract handling (new orders & change requests) - With numerous tools, including SAP ERP - Configurations to several platforms - B2B customer service Preferred background and qualifications - Suitable educational background - Preferably some experience in customer service and order handling - Excellent verbal and written communication skills - Team oriented and customer oriented mindset - Organised and precise work style - Ability to solve problems as well as organize and prioritize tasks - Ability to react and adapt to change - Independent, confident and flexible personality - Fluent written and spoken English and Danish language skills. Swedish and Norwegian is a benefit. - Finnish does not need to be the mother tongue - Skilful in using IT systems We can offer you - Competitive salary, pension and insurance schemes - Challenging tasks that contributes to both professional and personal growth and development - The opportunity to be part of a company recognised by growth, innovation and development - A thriving environment characterised by team play and informality - A variety of activities within sports, culture, and within the social arena Apply by registering your CV and applying for the position. The position is filled as soon as the right candidate is found. For more information please contact recruitment consultant Rami Inkilä, rami.inkila (at) manpowergroup.fi.

Työnantajan nimi: ManpowerGroup Oy, Helsinki

Työnantajan osoite: 00100 HELSINKI

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Työn lyhyt kuvaus: Puhelinpalveluneuvojat

Maa: Suomi

Alue: Helsinki-Uusimaa

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Kokea: 2–5 vuotta

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi