Työnimike: Director, Global Service Excellence

Työnkuvaus:
DIRECTOR, GLOBAL SERVICE EXCELLENCE Are you excited about building enablers for growth and efficiency in service business? Are you excellent in influencing people and driving change in a global environment? Then join Danfoss Drives as Director, Global Service Excellence in the Global Business Excellence organization, where we are responsible for processes and tools on the area of Drives Sales, Marketing and After Market Service. The location for the position is flexible in Finland or in Europe. In 2015, VACON and Danfoss merged forming Danfoss Drives which is the second largest variable speed drives manufacturer in the industry. Danfoss Drives is 100% focused on developing, manufacturing and supplying AC drives. The portfolio of high-quality, application-optimized VACON® and VLT® products maximizes process performance, saves the most energy and minimizes emissions. If you take the challenge you will be responsible for: - Developing, implementing and maintaining service processes and tools in order to drive business growth and efficiency and continuously improve customer experience - Leading a team of professionals responsible for: - process and service concept design - setting of business guidelines for global implementation - tool development and support - KPI design and follow-up - global roll-out and competence development - project management - Collecting input and coaching regional service excellence professionals - Managing and developing service excellence development portfolio What we look for: - M.Sc / B.Sc. in engineering, industrial economics or equivalent - 10+ years of working experience in a multicultural working environment, 5+ years of experience in leading people - Proven skills in successfully leading transformation projects / programs and working in a changing business environment - High level of process understanding preferably in aftermarket service business - Strong commercial insight with a customer/business understanding, Drives business knowledge is seen as an advantage - Strong communication skills and capability to build a network with internal and external stakeholders - Interest to operate in a global matrix organization with a culturally open mind set - Analytical way of thinking and passion to drive improvements in ways of working - Ability to prioritize and focus on the important whilst keeping the long term goals in mind - Willingness to travel (approx. 60 days / year) What Danfoss offers you: - An international and fast growing industrial electronics environment where we develop our way of working constantly - Possibilities for personal and professional development - Coworkers who prefer teamwork and share their knowledge - An exceptional opportunity to support further service business growth The location for the position is flexible in Finland or in Europe. Please apply online not later than 29th of May 2016 on www.jobs.danfoss.com.

Työnantajan nimi: Danfoss Drives

Työnantajan osoite: Työ useassa osoitteessa tai etätyö

abstractJV_invalidEuresFlag: false

Työn lyhyt kuvaus: Teollisuuden tuotantojohtajat

Maa: Suomi

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Kokea: Yli 5 vuotta

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi