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Työnimike: Engineer Field Service

Työnkuvaus:
Global Blue invented the concept of Tax Free Shopping almost 40 years ago and is now the worldwide industry leader, enhancing the Globe Shopper experience and creating value for retailers and partners through a range of products and services:

Global Blue's Tax Free Shopping solutions allow thousands of retailers, including most of the world's leading luxury, fast fashion and department store brands, to quickly and securely offer Globe Shoppers savings of up to 20% when shopping in 305,000 stores around the world.

Global Blue's Dynamic Currency Conversion solutions allow merchants or ATM operators in 123,000 point of sales around the world to offer foreign travellers a simple way to pay or withdraw money in their domestic currency

Global Blue's Intelligence & Marketing Services enable merchants to increase brand awareness and drive more international visitors in-store using data analytics and developing targeted marketing campaigns.

Between the April 2016 to March 2017 period, Global Blue powered 32 million Tax Free Shopping transactions and 21.4 million Dynamic Currency Conversion transactions worldwide. These totalled €20.5 billion worth of sales in-store.

In addition, thanks to a large range of Intelligence insights, Global Blue helps merchants better understand Globe Shoppers' spending habits and behaviours. From such unique tools, Global Blue has created a large range of multi-channel marketing products including digital services (14 million visits on our websites), a portfolio of printed and outdoor advertising products (3.2 million SHOP magazines and 4.4 million SHOP maps, a network of VIP lounges) supported by marketing services (in-house marketing agency and cultural trainings) to improve brand awareness.

Global Blue operates in 52 countries, employing 1,900 people worldwide.

For more information, visit http://www.globalblue.com/corporate/


We are now looking for Field Service Engineer to strengthen our IT team. Role is all-round support function including network and server side management and troubleshooting operations. You will be also working in direct interface with customers. You will need strong competence with Microsoft products, Active Directory management and network management.

We embrace your ability to use creative solutions in problem solving. You enjoy challenges and are used to work both independently but also in team. To success in this role you need ability to analyze and solve different kind of IT issues. You have good organizational skills and you feel comfortable when multitasking in busy situations.

Your post will be in small (4 person) IT team located in Helsinki. Role is rather international - Nordic area covers 11 countries to support. Some travelling in Nordic and Baltic countries will be required to meet the expectations and targets of this position.


What we expect:
- Applicable IT education
- At least 2 years of experience in IT field
- Strong competence with Microsoft products
- Knowledge of managing Active directory and using Group policies
- Knowledge of managing and troubleshooting network systems (LAN & WAN)
- Excellent analytical and problem-solving skills
- Customer service oriented, with operational "hands-on" attitude
- Strong team player with ability to work independently when needed
- Willingness to learn and grow with role and responsibilities
- Organizational and documentation skills
- Good Finnish and English language skills (oral & written)


What we offer:
- Interesting job and diverse responsibilities in international company
- Great opportunities for personal and professional growth
- Friendly working environment, great team and modern facilities
- Competitive salary and benefits


Are you interested?
To apply, please submit your application and CV in English with salary request via the link by the 14th of October, 2018 at latest. If you would like to get additional information on what we offer or on our expectations of candidates please contact Area Manager Field Service Nordics Teemu Makkonen, tel. +358405122874 during 10:00-11:00 on 4th, 8th or 11th of October, 2018.

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C2153

positionTypeCode: directhire

Työnantajan nimi: Global Blue - ACN Oy

source: TIVA