Työnimike:
Erityisasiantuntija, tieto-, viestintätekn. myynti

Työnkuvaus:
HappyOrNot Ltd. is a Finnish company that provides the Award-Winning service HappyOrNot® which enables our currently over 2,000 clients across 70 countries to improve their employee and customer satisfaction. Our award-winning product enables companies to measure & develop employee satisfaction & employee engagement in daily basis. With our Headquarters in Tampere, Finland, and our 2nd international office in Florida, USA, we are a fast growing international company and WE WANT YOU to join our team to support global industry leaders like our existing customers LinkedIn, Nike, eBay, Ikea, Microsoft, Heathrow Airport, DHL, Carrefour, Dixons Carphone, GE Healthcare, and many more. Your Job Description As a HappyOrNot Delivery Manager, you will have the amazing opportunity to work with HappyOrNot's international client and reseller base including some of the world's most recognized brands. You will be responsible for the shipment of our products and ensuring accuracy and efficiency in delivering to the right locations at the right time. HappyOrNot can ship up to 200 terminals per day in a highly automatized, fast growing, multi-product and multi-region environment, which means that you will have exciting and challenging work days! You will be a part of HappyOrNot's Support and Deployment Teams which have the main goal to ensure that our customers get the easiest and best possible start for their HappyOrNot service. For this position, you can be a young and eager future star (perhaps finishing your studies) or an experienced logistics professional. It's the can do and detail-oriented attitude that matters. Key Responsibilities - Responsibility of the physical HappyOrNot shipments: processing new orders from both our Sales team and our HappyOrNot Resellers. This involves: - Ensuring that every orders has all the correct and needed details for delivery - Ensuring that all details and any shipment expectations are communicated to the customers in a timely manner - Ensuring all necessary documentation (Custom Clearance, Certifications etc.) are in correct and in order - Ensuring that our customers' needs are communicated into the HappyOrNot CRM system to make sure that correct products are sent to the correct location at the correct time - Providing support for our customers and resellers throughout the delivery process, such as estimated shipping times, customs and clearance processes, etc. - Working closely with HappyOrNot's outsourced manufacturing facility in order improve the quality and processes of the manufacturing - Participating in the further development and automation of the HappyOrNot delivery process with the Business Services Team - Creating and maintaining good relationships with our Sales team and Resellers to ensure that all stakeholders in the shipment process receives excellent and fast support - Helping our Support and Delivery team with Customer, new Customer, and Reseller training tasks (when needed) Required skills and experience - Ability to use and learn new IT software effectively - Accurate and timely working style - Fluent Finnish and Excellent English skills (written and spoken) - A can do attitude, willing to take ownership and being able to keep all parties updated in a fast paced environment - Working in-house at our Tampere office - minimum 4 days a week The following is also considered as a benefit - Bachelor degree (IT, International Business or similar) - Experience on remote (Webinar) and on-site training sessions for customers and resellers - Experience on customer support and helpdesk work - Experience or a degree at the field of logistics - Ability to develop the current status quo with concrete improvement suggestions related to processes and tools - Proven experience in using / developing various IT tools and systems effectively, such as CRM, ERP, Excel tools What we offer HappyOrNot Ltd. is considered one of the fastest growing companies in Finland and within TOP 100 growth compan

Työnantajan nimi: HappyOrNot Oy

Työnantajan osoite: 33100 TAMPERE

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Työn lyhyt kuvaus:
Tieto- ja viestintätekniikan myynnin erityisasiantuntijat

Maa: Suomi

Alue: Pirkanmaa

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi

Hakeminen:
Työnantajan esittämä tapaaminen – ks. vapaa tekstiosuus