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Työnimike:
Global Service Manager, Digital and Online Applica

Työnkuvaus:
We are looking for a Global Service Manager to work at our IT & Process department

Nokian Tyres Digital and Online Applications team is responsible for global integration and online platforms. Our task is to develop and maintain the applications and integrations connecting Nokian Tyres to its customers and partners.

As a very important member of our team you will make sure our services are up and running and promises kept. You will keep track and remind, organize and communicate. You will also develop service management process for our global services.

Key responsibilities

- Manage IT services related to Nokian Tyres online channels, customer integrations and internal integrations
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Manage projects on own area

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Develop service management practices on own area

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Manage service providers

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Participate hands on in service delivery for selected services

Qualifications

- B. Sc. or M.Sc. degree or equivalent experience required
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Minimum 3 years' experience on similar duties but we may also consider choosing a junior applicant for this position

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Can-do attitude and team spirit

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Good collaboration, communication skills in English, Russian language is an advantage

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Knowledge of IT industry standards and methodologies especially in service management

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Familiarity with processes relevant to Nokian Tyres e.g. sales in customer ecosystem, store and delivery, procurement and manufacturing

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Knowledge in service management tools

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Knowledge of integration platforms and relevant applications (e.g. Oracle SOA, UC4, Hybris, Salesforce, Workday)

Why Nokian Tyres?

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Growing and successful company
We are a globally oriented and growing tyre manufacturer that focuses on customer needs in demanding conditions. The guidelines for our way of working are safety and sustainability.

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Inspired and target-minded people
We are skilled and development-minded people who are willing to do their best to achieve the set targets. We believe that by investing in employee experience we reach and even exceed our goals.

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Meaningful job
We make roads safer by developing innovative, premium-quality and environmentally friendly tyres designed for demanding conditions.

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Development opportunities
You will have opportunities to grow and develop in-depth expertise, as long as you are ready to take on new challenges, question existing practices as necessary, and bring new ideas to our business.

Are you interested in joining our team?

For further information please contact Anu Pitkänen, tel. +358 50 560 9902 or email anu.pitkanen (at) nokiantyres.com

Please fill in the application form with CV and salary request by 23rd of September via the link below.

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C2521

positionTypeCode: directhire

Työnantajan nimi: Nokian Renkaat Oyj

source: TIVA