Työnimike: IT Help Desk Technician

Työnkuvaus:
NCC Housing is one of the leading housing developers in Northern Europe. The company focuses on expanding regions and metropolitan cities in Sweden, Finland, Denmark, Norway, Germany, Estonia, Latvia and St. Petersburg. NCC Housing has a diversified offering that targets both private individuals and investors. In recent years, NCC Housing's operations have expanded, while profitability has improved. In 2015, NCC Housing reported sales of SEK 13.1 billion, resulting in operating profit of SEK 1,368 million. Now, NCC Housing is diverging from the NCC Group as an independent company. NCC Housing in Finland operates approximately 100 professionals. The service includes a comprehensive construction management of the project, including land acquisition, project development, design as well as marketing and sales of housing. More company information www.ncc.fi We are looking for a new IT Help Desk Technician to be a part of NCC Housing and the Business IT group. Your tasks and mission You will work in our European team of 20 people and have the main responsibility for supporting the IT users in Finland. As IT Help Desk Technician you interface directly with supported end-users to provide hardware, software, network and applications problem resolution and serve as the initial point of contact for resolution of desktop/laptop/mobile related problems. Your tasks include troubleshooting research, diagnose, document, and resolving technical issues surrounding Windows 7, Windows 10, MS Office applications, email, Internet connections, and hardware/peripheral equipment via telephone. In addition, you determine which special team can best resolve the problem and assign the task to different support and administration teams. You also monitor networks and escalate incidents to different administrators and management teams for resolution. You will be seated at our office in Helsinki and report to the IT Operations Manager, located in Germany. Who you are We expect you to have degree in computer science or equivalent qualification. To succeed in this position, you need to have at least a couple of years of work experience in similar position with RDP, Terminal Services and technical experience in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Besides this, you are proficient with standard desktop operating systems and office software suites and have excellent verbal and written communication skills. You are also expected to be a team player, work independently and have excellent English skills. What you get If you find this job compatible and tempting, join our team! At NCC Housing, in addition to challenging and interesting tasks, we offer all employees the chance to develop and grow. You will be part an exciting business transition together with an organization that has a clear goal on becoming the customers' first choice and the leading residential developer in Northern Europe.

Työnantajan nimi: Oy Proselectum Ab

Työnantajan osoite: 00280 HELSINKI

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Työn lyhyt kuvaus: Elektroniikan asiantuntijat

Maa: Suomi

Alue: Helsinki-Uusimaa

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Kokea: 2–5 vuotta

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi