id:
NmU0NzJmNDgtYzJkZi00Njc2LThjYzctODgyZDViZWM0NTgzIDgx

reference: 6e472f48-c2df-4676-8cc7-882d5bec4583

documentId: 9714208

connectionPointId: 81

lastModificationDate: 1537787402571

Työnimike:
Muu ohjelmisto- , sovellustyön erityisasiantuntija

Työnkuvaus:
Job abstractJV_description, responsibilities and duties:
To be based in our Finnish Support Centre, our support organization is strongly customer focused and comprised of highly skilled and well-motivated Support Analysts. Your primary job function is to provide Application support via phone & email to customers of our award winning ERP solutions.

Respond to client calls in a professional manner, providing solutions and advice where appropriate.
- Ensuring Service Quality levels are maintained.
- Ensuring all issues are handled in a timely manner.
- Reviewing outstanding issues, ensuring clients are kept informed of progress.
- Attending relevant Epicor training courses, in-line with our internal certification scheme.

Ideal Candidate Profile:
- Fluent (written and spoken) in Finnish & English
- Support or consultancy experience
- Knowledge/exposure to Accounting practices or Accounting Software or Manufacturing would be beneficial

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C2519

positionTypeCode: directhire

Työnantajan nimi: Epicor Software Finland Oy

source: TIVA