Työnimike: Nordic Project Manager

Työnkuvaus:
We in the IT Private Front Line Solutions have the responsibility for solutions supporting If customer service, claims centers and CRM unit. Customer orientation and digital first are our key strategic themes and we strive for ensure the best in class tools for our frontlines in serving our customers. We work in close co-operation with business to develop customer care solutions, campaign and marketing support and contact center platforms to ensure implementation of well-functioning omni-channel support tools. Target is to adapt the solution portfolio with the overall roadmap for Nordic IT solutions. We are looking for Nordic Project Manager- Contact Center Platforms Contact Center Platforms unit has a target to consolidate the Contact Center Solutions for whole Nordic within If. We have a great possibility now to enforce our team with a Nordic Project Manager to plan, execute, and lead the Nordic consolidation of the Contact Center Platforms. This role will give possibility to be a part of interesting and challenging project along the Private Ahead journey. This Nordic Project Manager will report to Development Manager of Contact Center Platforms. We offer you a key role where you can influence our future solutions and how we do it. If IT organisation has over 500 IT professionals across Nordics and Baltics. This provides an inspiring working environment with possibilities for personal growth. Responsibilities Planning, executing and leading projects within Contact Center Platforms area Financial planning, follow-up and forecasting for the projects Drive the change agenda within Front Line Solutions unit according to Private Ahead targets in close co-operation with architects Contribute to development and implementation of a strategy for the Front Line Solutions solution roadmap Desired Skills and Experience Proven track record of project management skills and is technically and analytically oriented Highly skilled at working with stakeholders to reconcile differing views into a common agenda Experience and knowledge from projects within Contact Center Platforms Excellent communication skills and capability of motivating people University degree in relevant area You are self-driven, but balance this with good co-operation skills. A strong interest for driving changes, understanding business needs and building relations is required. You are fluent in English, both oral and written. The role will be located in either in Stockholm, Turku or Espoo. If you have any questions contact Recruitment Consultant Heli Korhonen heli.korhonen (at) manpowergroup.fi or +358 406532591. Apply for the job by May 23th, 2016 at www.experis.fi by registering your CV and salary request in English to this position. We recommend that you leave your application as soon as possible because we are going through the applications before the 23th. Experis™ is the global leader in professional resourcing and project based workforce solutions. We attract, assess and place specialist professional talent, connecting the passion of individuals with the ambition of business. At Experis IT we specialize in skilled IT search and solutions and deliver high-demand talent for mission-critical positions to clients in over 50 countries. Experis is part of ManpowerGroup, the world leader in innovative workforce solutions.

Työnantajan nimi: Experis

Työnantajan osoite: 02100 ESPOO

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Työn lyhyt kuvaus: Systeemisuunnittelijat

Maa: Suomi

Alue: Helsinki-Uusimaa

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Kokea: Yli 5 vuotta

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi