Työnimike: Service Delivery Manager

Työnkuvaus:
Do you enjoy working with customers? Are you a business-minded person, who is looking for an opportunity to work in a successful company? We are looking for a Service Delivery Manager for our client company Zalaris Oy in Helsinki! IF you got interested, make sure to apply as soon as possible since we will proceed with potential candidates quite rapidly! Job description Academic Work is looking for a Service Delivery Manager for our client company Zalaris Oy! You will be recruited to our client company. Academic Work will take care of the recruitment process, therefore candidates are kindly asked to aim all questions to Academic Work candidate.service (at) academicwork.fi (http://candidate.service (at) academicwork.fi/). Job duties In this position, you will be responsible for client relationships as well as communication of locally delivered and fronted payroll services. You will ensure good collaboration with Group Service Delivery Managers and make sure that service deliveries happen according to both clients' and internal expectations. You deliver budgeted client margins, ensure service excellence according to defined SLA's, set criteria and customer satisfaction of own customers according to customer satisfaction surveys. In addition, you manage delivery budgeting, monthly rapports, invoices and service meetings as well as process documentation. Are you interested in working with changing tasks and interesting clients? The position offers a chance to become a part of a successful and international company that really understands its clients' needs both locally and internationally. Requirements Our ideal candidate has a suitable degree as well as 3-5 years' of experience in customer relationships. You pay attention to details and like to be hands on to understand the core deliveries. You have also the ability to prioritize, plan and be structured in order to deliver timely and positive results. Being business-minded is natural to you in addition to being analytical and alert to customer needs. Excellent Finnish is mandatory. Apply for this position if you have: - A Bachelor's or Master's degree or other relevant education - 3-5 years' experience in handling customer relationships - Basic understanding and preferable some experience in payroll area - A business-minded attitude - Excellent Finnish and good English skills It is also seen as an advantage if you have experience in SAP HCM. Start: As soon as possible Working hours: Full-time Employment period: Permanent Location: Helsinki Salary: According to the agreement Published: 11.02.2016 Apply here: https://www.academicwork.fi/avoimet-tyopaikat/service-delivery-manager/14966269 Send your application as soon as possible since the place will be filled as soon as we find the right person. If you have questions regarding the recruitment process you can reach us via email in candidate.service (at) academicwork.fi (http://candidate.service (at) academicwork.fi/).You can apply through our webpages! Remember to attach your CV into your application! We are the Home of the Young Professionals. We are experts in recruitment and staffing university students, recently graduated and professionals in the beginning of their career. You can be employed by as a consultant in one of our client companies or be recruited directly to our client via our recruitment co-operation. You can read more about us at www.academicwork.fi (http://www.academicwork.fi/). Client information Zalaris is a leading Nordic provider of innovative and cost effective HR Outsourcing (HRO), HR Technology and SAP HCM consulting services to large Nordic and international customers. Their SmartHR solution powered by SAP HCM includes a full service range of comprehensive personnel administrative processes including payroll, employee help desk, talent management and analytics. Zalaris' mission is to help their clients maximize the value of their human capital through excellence in HR processes.

Työnantajan nimi: Academic Work Suomi Ab

Työnantajan osoite: 00560 HELSINKI

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Työn lyhyt kuvaus: Muut palvelualojen johtajat

Maa: Suomi

Alue: Helsinki-Uusimaa

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi