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Työnimike: Service Supervisor

Työnkuvaus:
Service Supervisor, Finland

We are now looking for a Service Supervisor to join our European Service team in Iisalmi as part of Normet Services. You will be responsible of smooth running of our customer service operations, with the focus on Finnish customers.

You are a primary point of contact for our mining and tunneling customers with their equipment service needs and spare part requirements. You lead and supervise service engineers and plan their field work in order to ensure our customer's service requirements are met, documented and invoiced according to Normet processes. As a Service Supervisor you must have high customer orientation and ways of providing expertise and extended service. You engage with new customer opportunities to promote Normet service business growth.

You are the one we are looking for if your professionalism and problem solving skills will make our customers come back for your support. You are eager to learn/develop something new every day with the team.
 
To be successful in this job you need to be customer-oriented and possess excellent administration and coordination skills.
Solid experience / knowledge of underground mining and tunneling machinery (or similar) is needed. Good knowledge of Normet products is an advantage. You are to be able to work with IT tools, such as product data management system (Sovelia), Microsoft Dynamics AX (ERP) and MS Office, also AutoCad, CRM and Adobe Design Standard are seen as beneficial. You are also fluent with today's communication systems and practices.
 
We expect you to have bachelor level education, preferably technical or commercial, and 2-5 years minimum work experience of mining industry (or similar). Company language is Finnish/English (written and spoken). Additional languages are beneficial.
 
We offer you a dynamic and positive working environment with devoted professionals and excellent possibilities for professional growth in our global organization!

For further details about the position, please contact Tomi Sarivaara +358 405617829.

numberOfPosts: 1

euresFlag: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C2144

abstractJV_contact_0:
We welcome your application and CV to rekry (at) normet.com latest by 31.08.2019. Please note that we start handling the applications as they arrive.

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Työnantajan nimi: Normet Oy

source: TIVA