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Työnimike: Swedish speaking Customer Service Advisor

Työnkuvaus:
Do you think there is nothing better in this planet than animals? Or do you get super excited every time you see a dog or a cat? If you answered yes, you are the Customer Service Advisor we are looking for!


We are looking for

We at Studentwork are looking for several Swedish speaking Customer Service Advisors for our client organization Musti ja Mirri Oy. The position is full-time and permanent employment at Musti ja Mirri. Employment will start as soon as the right person is found. Position is located at Vantaa, Tammisto.

As a Customer Service Advisor, you will help and answer customer's question about Musti & Mirri products and services via phone, e-mail and chat. You will advise Nordic customers in their native language, so we hope you to have fluent Swedish and Finnish language skills. In this position you will also have various back office tasks such as handling product orders, deliveries, refunds and reclamations.

You are match for this position if you have paws-on attitude and excellent interpersonal skills. You also have a service-oriented attitude, desire to offer world class experience to your customers and passion to solve problems.

"We are here to make life of pets and pet owners easier, safer and more fun." Musti Group is the largest pet specialty retailer in the Nordics. For us, more important than our size, is our vision to make life of pets and pet owners easier, safer and more fun. We have over 250 stores, of which are located in Finland, Sweden and Norway. We are proud of our customer service and blessed with excellent employee satisfaction. The combined sales of Musti Group is more than EUR 260 million (https://www.mustijamirri.fi/).

The main responsibilities are

-Helping and answering customer's question about Musti & Mirri products and services via phone, e-mail and chat
-Various back office tasks such as handling product orders, deliveries, refunds and reclamations.

We want from you

-Fluent Swedish and Finnish language skills, and good English language skills
-Some experience in customer service
-Knowledge and experience about animals especially dogs and cats - or in the best scenario you share the love for pets!

We offer

-A diverse and an inspiring work in the rapidly growing and evolving business in one of the leading pet retail companies
-An enthusiastic, professional and animal loving community in the Nordics

Apply now!

If you think you are the perfect person to fill this position, please send your CV and application letter as soon as possible via link below! Note that we can't take any applications via email and all contact regarding this position goes through Studentwork. The last day to apply is 7.7.2019 If you have any questions about the position, feel free to contact Consultant Manager Emmi Telanne (emmi.telanne (at) studentwork.com).

 

Our story

The story of Studentwork started in a small student apartment in Helsinki, when two students, Lucas and Tomas decided in 2004 to set up a company of their own. Today Studentwork is one of the largest recruitment and staffing agencies in the Nordic countries specialized in young talents.

Studentwork helps young talents in finding a great start for their careers and enterprises to find the best and most suitable employees. Through staffing services, a client company receives either a permanent, part-time or seasonal employee. Through recruitment, companies recruit young talents to longer contracts. Studentwork's most important task is to help customers and young talents to find each other.

If you think you are the perfect person to fill this position, please send your CV and application letter as soon as possible via link below! Note that we can't take any applications via email and all contact regarding this position goes through Studentwork. The last day to apply is 7.7.2019 If you have any questions about the position, feel free to contact Consultant Manager Emmi Telanne (emmi.telanne (at) studentwork.com).

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C4222

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Työnantajan nimi: Studentwork Group Oy

source: TIVA