Työnimike: Technical Service Specialist

Työnkuvaus:
Nets is one of northern Europe's leading companies for payment solutions, information services and digital security solutions, with one of the most extensive and innovative product portfolios in Europe. Our ambition is to become an even stronger partner to our customers by supporting their business nationally as well as internationally. We want to make the handling of both financial and information assets easier and more secure. Nets employs over 2,700 people and has its registered office in Copenhagen, as well as competence and commercial centres in Oslo, Stockholm, Helsinki and Tallinn. Find out more about us at www.nets.eu. We are now looking for TECHNICAL SERVICE SPECIALISTS to permanent vacancies. The work will start as soon as suitable employees have been found. Training period (6-8 weeks) in the beginning of the employment will take place in Stockholm, Sweden (costs covered by the employer). Key responsibilities and tasks - Technical customer service support via telephone and email according to KPI's and agreed SLA's - B2B customer service - Contract handling, invoicing and maintenance / technical support - User guidance - Diagnosing payment terminal failures - Solving variable service requests Preferred background and qualifications - Suitable educational background - Preferably some experience in technical customer service - Experience from telephone support and / or service - Excellent verbal and written communication skills - Team oriented and customer oriented mindset - Organised and precise work style - Ability to solve problems as well as organize and prioritize tasks - Ability to react and adapt to change - Independent, confident and flexible personality - Finnish as a mother tongue, fluent Swedish and good English language skills - Skilful in using IT systems We can offer you: - Competitive salary, pension and insurance schemes - Challenging tasks that contribute to both professional and personal growth and development - An opportunity to be part of a company recognised for growth, innovation and development - A thriving environment characterised by team play and informality - A variety of activities within sports, culture, and within the social arena Apply with registered CV as soon as possible by clicking "Hae/Apply". For more information you can contact Recruitment Consultant Tytti Salo, tytti.salo (at) manpowergroup.fi.

Työnantajan nimi: ManpowerGroup Oy, Helsinki

Työnantajan osoite: 00100 HELSINKI

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Työn lyhyt kuvaus: Elektroniikan asiantuntijat

Maa: Suomi

Alue: Helsinki-Uusimaa

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Kokea: 1 vuosi

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi