Työnimike: Technical specialist

Työnkuvaus:
Nets is one of northern Europe's leading companies for payment solutions, information services and digital security solutions, with one of the most extensive and innovative product portfolios in Europe. Our ambition is to become an even stronger partner to our customers by supporting their business nationally as well as internationally. We want to make the handling of both financial and information assets easier and more secure. Nets employs over 2,700 people and has its registered office in Copenhagen, as well as competence and commercial centres in Oslo, Stockholm, Helsinki and Tallinn. Find out more about us at www.nets.eu. We are looking for Technical Specialist who will ensure high quality in our current and new services/tasks as well as good relationship between customers and internal stakeholders. The position is permanent and work will begin at the beginning of October. Our office is located in Vallila, Helsinki. Key responsibilities and tasks - Technical customer service support at back office mainly via e-mail according to KPI's and agreed SLA's - B2B customer service across Finland, Sweden and Denmark - Technical user support and guidance - Diagnosing payment terminal failures - Solving variable service requests and replying to customers Preferred background and qualifications - Suitable educational background - Some experience on technical customer service e.g. helpdesk work - Fluent Swedish and English - Danish and/or Norwegian is a benefit - Finnish does not need to be the mother tongue Preferred personal qualities - Excellent verbal and written communication skills - Team oriented mindset - Customer oriented mindset - Organised and precise - Ability to solve problems - Ability to organize and prioritize tasks - Ability to react and adapt to change - Independent and confident - Flexible - Skilful in using IT systems We can offer you - Competitive salary, pension and insurance schemes - Challenging tasks that contributes to both professional and personal growth and development - The opportunity to be part of a company recognised by growth, innovation and development - A thriving environment characterised by team play and informality - A variety of activities within sports, culture, and within the social arena Apply by registering your CV and applying for the position. The position is filled as soon as the right candidate is found. For more information please contact recruitment consultant Rami Inkilä, rami.inkila (at) manpowergroup.fi.

Työnantajan nimi: ManpowerGroup Oy, Helsinki

Työnantajan osoite: 00100 HELSINKI

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Työn lyhyt kuvaus: Elektroniikan asiantuntijat

Maa: Suomi

Alue: Helsinki-Uusimaa

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Kokea: 2–5 vuotta

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi