id:
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reference: 663e015b-3c6d-460e-9928-7ce4d3514fb4

documentId: 9761632

connectionPointId: 81

lastModificationDate: 1542024902253

Työnimike: Tour Coordinator

Työnkuvaus:
Tour Coordinator

We are looking for enthusiastic person with passion for tour industry to join our Team.

Main Responsibilities:

Plan for and setup tour route and features, set up the product on our/partner website.
Manage tour product and availability on our/partner website.

Reply the inquiries from customers via email. phone, our website and app etc. You have to be availability almost all the time.

Booking management, typing all the booking in one system. Suggest alternative activities to customers when the minimum pax of the tour does not meet. Combine tours when needed. Sending confirmation letter to customer.

Create and manage daily tour calendar
Tour arrangement (Transportation, guide, restaurants, hotel, activities and other tour related issue etc. )
Coordinate and follow up the tour on daily basis

Manage all the tour guide including their training, working hours, pre-paid tickets issues.
Tour Auditing for correctness of facts and Tour Guide delivery

Invoice management; manage both invoice we send to customer and the invoice from suppliers.
Cash handling when needed.

Search for new customers and partners
Market our product in different channels.

Other duties as assigned

We appreciate:

Honest and Smart Person with Proactive and CAN DO attitude.

Sense of ownership and responsibility; Detail Oriented.

Ability to juggle many tasks and transition smoothly from one to the next in a fast-paced setting

Excellent attention to detail; nothing gets past you

Commitment to delivering the best client experience all the time

Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C4221

positionTypeCode: apprenticeship

Työnantajan nimi: Lenoni Oy

source: TIVA