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lastModificationDate: 1552989350684

Työnimike: Vastaanottovirkailija/Receptionist

Työnkuvaus:
Job brief

We are looking for a professional hotel receptionist to welcome our guests, to the standards of our business.

Ultimately, you should be able to ensure customer satisfaction and augment our establishment's reputation.

Responsibilities

    Dealing with bookings
    Completing arrival and departure procedures for both FITs and groups
    Cutting keys and showing guests to their cabin
    Sorting bills and taking payments
    Taking and passing on messages between guests and the various departments
    Attending to special requests
    Work with other staff as a team
    Answering general enquiries and forwarding complaints
    Work diligently to achieve outstanding service quality

Requirements

    Fluency in spoken and written English.
    Finnish, Chinese, Japanese, German, Spanish and French are an advantage.
    Finnish Alcohol Legislation Proficiency Certificate
    Ability to follow instructions and workflow diligently
    Proven work experience as a hotel receptionist
    Ability to build relationships with colleagues and customers and ensure mutual satisfaction
    Customer-oriented and planning skills
    Proficiency in a Property Management System - we use Mews PMS
    Working knowledge of cash register and any ordering information system
    Outstanding people skills
    Patient and friendly with demonstrated experience in problem solving

Pay, duration and benefits

    Minimum 90 working hours per 3 weeks period
    Starting between October and November 2019 and until the end of March 2020
    Hourly pay according to the collective labour agreement
    Other benefits according to collective labour agreement

Applications only through our website: https://northernlightsvillage.com/jobs/

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C4224

positionTypeCode: temporary

Työnantajan nimi: Wilderness Safaris Saariselkä Oy

source: TIVA