id:
MDBkYzM5NTctZDk3ZC00N2VjLTkxYTctMzU2MWE2ZTZmMzc1IDgx

reference: 00dc3957-d97d-47ec-91a7-3561a6e6f375

documentId: 10081601

connectionPointId: 81

lastModificationDate: 1567222831485

Työnimike: Analyst (marketing/customer focus)

Työnkuvaus:
Retail industry is changing fast and the speed of change continues to accelerate. Stockmann is strongly pushing initiatives especially on areas of digitalization and new business models to respond to this change. Customer focus and operational excellence are strong strategic themes.

At Stockmann, there are data enthusiast people who want to change how company uses data and analytical capabilities efficiently across the entire organization. There are several new initiatives and a good momentum for improvements and there are interesting possibilities to work with versatile and broad data sets. There are both opportunities for quick wins and there are really interesting opportunities to move towards more advanced analytics to get actionable insights from data and to understand relationships, patterns, and trends.

We are now looking for an Analyst (marketing/customer focus).

Job Purpose

Enable customer knowledge across organization in the form of standardized reports, dashboards and customer analysis

Key Accountabilities

The Analyst

Designs and implements (in collaboration with IT and Business) customer reports and dashboards in various systems (at least Superset, Salesforce and Sense) and trains and supports end-users
Makes analysis based on various business requests aiming to standardize most typical questions to user-friendly reports and dashboards to enable self-service analytics
Plans and conducts yearly/quarterly/monthly repeating standard analysis
Plans and conducts standard customer base analysis together with business
Delivers customer insights and suggestions to loyalty program development
Develops customer data quality and requirements
Requirements (Skills, Knowledge and Experience & Key Competencies)

Relevant education and at least 2-4 years of analytics experience is required. Familiarity with Retail is a plus
Basic understanding of customer data management and laws, regulations and protection
Hands-on experience with SQL is a must have. Knowledge of scripting languages (e.g. Python) and predictive analytics is a plus. Familiarity with Cloud computing is a strong plus
Hands-on experience with BI tools (e.g. Sense, Tableau, Superset)
Data driven with the desire to learn and develop new analytics skills/techniques. Ability to manipulate large quantities of data to drive business decisions. Highly skilled in working with large datasets.
Ability to prioritize and meet deadlines. Strong organization skills and attention to detail
Excellent collaboration skills and excellent verbal and written communication skills in Finnish and English. Ability to effectively present insights and communicate findings
Analytical, innovative, result driven person with a passion of getting things done
 

The position is permanent and located in Stockmann Head Office, in Pitäjänmäki, Helsinki.

Please fill in the application form including your CV and salary request by the latest on 22nd of September 2019.

For more information, please contact Kristian Rosenlund, Analytics Team Lead, tel. +358 46 8763704 on 12.9.19 11:00-12:30 and 18.9.19 11:00-12:30.

rekrytointi (at) stockmann.com

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C2411

positionTypeCode: directhire

contractTypeCodes_0: parttime

Työnantajan nimi: Stockmann Oyj Abp

source: TIVA