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Työnimike: Back Office Supervisor, XPO Logistics, Hamina

Työnkuvaus:
We are searching

BACK OFFICE SUPERVISOR

for our client XPO Logistics, starting immediately or at the beginning of January 2019.

Your daily tasks would include maintaining training and knowledge of customer policies regarding all aspects of product movement. You are able to handle customer queries and appropriately escalate complex issues to the next level of management. You understand roles and responsibilities of Back Office - Customer Service area, and research customer inquiries by coordinating with the warehouse team and respond to issues in a timely manner.

Your central responsibilies are producing documentation/written information for customers when requested and providing support to warehouse for specific admin consolidation tasks.
Managing local Customer Service Representative and communicating with customers by telephone, e-mail and face-to-face.

You are the candidate we are looking for, if you have prior experience on the field, and you speak and write excellent English language, as English is the working language on daily basis. You are customer oriented person with excellent computer skills (Word, Excel, PowerPoint).

The job is full-time job, and there is a high possibility for a permanent contract after temporary contract has ended.


Edellytämme sinulta

HBO level degree (in Finland AMK)
5 years professional experience
Excellent interpersonal, written and oral communication skills in English
Ability to multi-task


Tarjoamme sinulle

Ability to work in a multinational corporation
Chance to work in a fast-paced environment
Salary compensating your degree and experience


Arvostamme

Good communication and multitasking skills
Brilliant problem-solving skills.


Kiinnostuitko?

Are you the person we are looking for? Register as a job applicant, and tell us what makes you the best applicant among the others. We'll go through the applications during the application time.


Lisätietoja

Mikko Hoffren
Rekrytointikonsultti
Teollisuus-, rakennus- ja logistiikkatoimialat
StaffPoint Oy Ruoholahdenkatu 14 00180 HELSINKI
045 788 15790 vaihde 030 047 2000
mikko.hoffren (at) staffpoint.fi www.staffpoint.fi

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C3341

positionTypeCode: contract

Työnantajan nimi: Staffpoint Holding Oy

source: TIVA