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Työnimike: Cargo Service Agents

Työnkuvaus:
Following Finnair Group's Asia strategy Finnair Cargo is specialized in air cargo traffic between Europe and Asia. Therefore, Helsinki has become an important hub and most import cargo from Asia continues to various European destinations via Helsinki. Finnair's new Airbus A350 fleet brings up to 50 percent more cargo capacity by 2020. Finnair has invested 80 million euros in building a new cargo terminal at Helsinki Airport, with special cargo handling areas for pharmaceutical and life science products as well as perishable products, including fish and seafood.

Finnair Cargo is in the middle of its biggest transformation ever as the state-of-the-art COOL Nordic Cargo Hub was opened in January 2018. Our new terminal will take digitalization to the next level, as our integrated acceptance & storage system and unit load devices have been highly automated. The backbone of our operation is the SkyChain cargo management system; a unique integration with the most modern air cargo terminal in Europe.

We are now strengthening our service team and looking for motivated

CARGO SERVICE AGENTS

to join our team of air cargo professionals. We help our customers to find flexible logistics solutions from Finnair Cargo's extensive network and air cargo products. As a Cargo Service Agent, your main goal is to ensure smooth and high-quality customer service, flight control and tracing. We are currently looking for Cargo Service Agents to Flight Control for regular and fixed-term positions.

Flight Control is an operative role, which is mainly data and documentation processing. In this role you would be responsible for monitoring operational status of assigned flights, cargo end-to-end message and documentation process. The role includes communicating with different stakeholders, reporting deviations and discrepancies, as well as participating in continuous development of daily operations.

To succeed as our Cargo Service Agent, you do not necessarily need to have knowledge of air cargo processes yet. We are focused on finding people who are motivated to develop themselves as world-class air cargo professionals together with the cultural and operational change journey that Finnair Cargo is going through. If you also enjoy working in a growing and dynamic atmosphere but understand and appreciate the process-controlled environment surrounded by rules and regulation you might be who we are looking for!

Our expectations:

- Experience from logistics related industry
- Polytechnic or vocational degree in a suitable field of study
- Experience from a process-controlled environment defined by rules and regulations
- Strong business understanding with can-do attitude and excellent execution capability
- Strong co-operation and communication skills
- Ability and interest to search for and spread information with colleagues, other teams and customers
- Ability to make independent decisions in complex and time constraint operational environment
- Fluent spoken and written Finnish and English
- Strong general IT skills, especially ERP-systems knowledge will be highly valued
- Airline or Cargo network operations experience as well as understanding of airline cargo related laws and regulations will be considered as an advantage

What do we offer?
- A job in a growing and dynamic company
- Modern tools and premises
- A fast-growing and increasingly digital working environment

This position requires willingness and ability for shift-work as Finnair Cargo operates 24/7 every day of the year. Working hours are placed according to periodical working hours model (='jaksotyöaikamalli') at any time of the day. Salary is determined by Finnish Aviation Union Collective Agreement i.e. 'Ilmailualan Unionin työehtosopimus' (salary level 6, ground handling). Cargo Service Agents report to Cargo Duty Manager.

We create solutions and processes that help our employees perform even better in their jobs and that also improve our profitability. We have lots of opportunities in front of us. Want to join the team and feel the excitement? Get on board! Please send your application with your CV and cover letter via https://finnair.wd3.myworkdayjobs.com/finnair/job/Cargo-Service-Agents_R191577 by Sunday 31st, March.

For more information, please send your questions to jobs (at) finnair.com.

Please note that as part of the recruitment process selected applicants need to pass a health examination. Drug tests will also be conducted during the selection process according to Federal Aviation Administration (FAA) regulations.

numberOfPosts: 4

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C4323

abstractJV_contact_0:
Want to join the team and feel the excitement? Get on board! Please send your application with your CV and cover letter via https://finnair.wd3.myworkdayjobs.com/finnair/job/Cargo-Service-Agents_R191577 by Sunday 31st, March.

positionTypeCode: directhire

Työnantajan nimi: Finnair Oyj

source: TIVA