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Työnimike: Coffeeshop attendant

Työnkuvaus:
Robert's Coffee Forum, Helsinki

The coffeeshop attendant duties will include making specialty coffees & tea to order and also preparing and making sandwiches, serving customers & communication. Other duties cash handling & general kitchen duties such as cleaning.

Qualifications:
- Previous experience in cafe or relevant places like restaurants, fast-food outlets or bar.
- Hygiene certificate
- Previous experience in customer service, stock & supply delivery, catering or related area
- Can work independently, capable to manage risks, Flexible in attitude and able to support and backup colleagues when needed
- Honest, reliable and hard working with the ability to work under pressure and on own initiative.
- Enjoy dealing with people, friendly, highly self-motivated and demonstrating initiative
- Clean, tidy and presentable - setting an example to other staff members
- Excellent in customer service
- Ability to manage, organize and deal with multiple tasks and effectively prioritize workloads.
- Speak Finnish and English.

Duties and responsibilities:
- To prepare the cafe shop in readiness for opening hours and ensure smooth service running and daily operation
- To ensure high levels of safety and hygiene are maintained in the cafe shop and ensure all required procedures followed at all times
- To manage the replenishment from supplies, and assist in receiving and storing stock, and ensuring accurate and efficient record keeping
- To ensure food is quickly and efficiently served
- To handle cash and till receipts, and ensure the security of the cafe shop cash register at all times. To prepare accept payment or make change
- To use effective customer care skills to ensure the well being of customers as all times, and ensure and maintain good customer relations
- To monitor sales, compare trends and inform manager of any findings or ideas for improvements
- To record any casual customer/team mates comments, implement changes where possible and discuss with manager
- To report any issues and measures taken to resolve to manager
- To promote cafe service to business customers

Yhteystiedot: Sara, forum (at) robertscoffee.com

To apply an interview, please send your CV by email to Sara, forum (at) robertscoffee.com. If successful you would start Immediately.

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C5246

positionTypeCode: directhire

Työnantajan nimi: HG Europe Oy / Roberts Coffee Forum

source: TIVA