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Työnimike:
Dutch speaking Customer Service Consultant, NutraQ

Työnkuvaus:
NutraQ AS is an international player within nutritional supplements, medical device and skin care products. The company develops, manufactures, markets, sells and distributes products directly to customers through subscription solutions. Our subsidiaries are situated in Norway, Sweden, Denmark, Finland and the Czech Republic with approximately 140 employees and a turnover of about half a billion NOK. Our mission is to give people a better everyday life through offering our products. Our organisational culture is characterised by our values: Innovative, Brave, Responsible and Respectful.

We at Studentwork are now looking for a Customer Service Consultant for our client NutraQ.
NutraQ is now expanding its business into new markets and preparing to enter the Netherlands! We are now searching for a person that will provide excellent service and guidance to their Dutch customers. Their mission is to help people achieve a better every day-life through offering our high-quality products. Are you the right person to help them with this in the Dutch market?
 
Tasks and responsibilities

Loyalty tasks on inbound and outbound activities
Provide guidance and advice within appropriate use of NutraQ products, answer questions regarding shipments/subscriptions
Establish and maintain dialogue with customers and identify their needs
Reach out to new and existing customers and ensure continuous follow-up

Practice upsell
Answer e-mails and other inquiries as well as other administrative tasks
Assist other departments in the organisation when requested

Requirements
Speak and write Dutch fluently, and a decent level of English
Between 1 and 3 years experience from sales and/or service, preferably customer service, telemarketing or retail
Experience with phone as a work tool is a must
Fluency in a Scandinavian language will be regarded positive
Familiar within Office programs

Personal qualities
You are competitive and a typical goal oriented
Dedicated to achieving your goals
Ability to effectively analyse problems and provide solutions
Team Player
Good at prioritising and focusing on the task at hand

We offer
Product training from internal Research and Development department
Development of your communication and negotiation skills through coaching and follow-up from one of the experienced Team Leaders
Pensions savings agreement and insurances
Opportunity to borrow one of the companys holiday apartments in Norway, Sweden or Italy
 
In this position you will be employed in a full-time employment to Sana Pharma Marketing Services, one of NutraQ's subsidiaries. Employment will start as soon as the right person is found. Position is located at Kerava. You will be part of a team of committed customer service consultants, all eager to improve customers daily lives through NutraQ products.
If you think you are the perfect person to fill this position, please send your CV and application letter as soon as possible via link below. If you have any further questions about the position, feel free to contact Studentwork's Consultant Manager Tiia Mäenpää (tiia.maenpaa (at) studentwork.com, 050 463 7212).

Read more and apply: https://www.studentwork.fi/job?id=83906

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C4222

positionTypeCode: directhire

Työnantajan nimi: Studentwork Group Oy

source: TIVA