Työnimike: Manager, Technical Customer Service

Työnkuvaus:
Through the renewing of the bio and forest industries, UPM is building a sustainable future across six business areas: UPM Biorefining, UPM Energy, UPM Raflatac, UPM Paper Asia, UPM Paper Europe and North America and UPM Plywood. Our products are made of renewable raw materials and are recyclable. We serve our customers worldwide. The group employs around 19,600 people and its annual sales are approximately EUR 10 billion. UPM shares are listed on NASDAQ OMX Helsinki. UPM - The Biofore Company - www.upm.com Kymi paper mill is looking for a MANAGER, TECHNICAL CUSTOMER SERVICE AND QUALITY CONTROL for a permanent position. Main Tasks and Responsibilities The purpose of the job is to lead Kymi Paper Mill's technical customer service and quality control processes. The main responsibilities include: - developing safety and working environment - being responsible for technical customer service of WFU and WFC products - being responsible for claim handling and reporting - planning corrective actions with operation - managing quality control processes and laboratory operations - taking care and planning of internal and external audits - supporting product development in co-operation with mill organization and product managers - taking care of customer visits at mill Requirements We are looking for candidates with the following professional competencies: - university degree or strong professional qualifications - good knowledge of WFU and WFC products - fluent English and other languages are an asset - over 5 years of experience in leading teams and technical customer service related duties Additionally, we expect candidates to have: - deep commitment to safety development - an ability to work in matrix organization - excellent networking and co-operation skills - a team player attitude and target oriented mindset - team leading skills - readiness for change - readiness to travel Other Information The position holder reports to Matti Laaksonen, Kymi paper mill Director, and is a member of Kymi paper mill managing team. For any questions related to the application process, please contact HR Service Center at contacthr (at) upm.com or 020 4146600. Send us your application via link by 28.3.2016. A security background check may be performed for those selected to UPM positions, in accordance with the company recruitment guidelines and the Security Clearance Act 726/2014. UPM is a non-smoking workplace in Finland.

Työnantajan nimi: UPM-Kymmene Oyj

Työnantajan osoite: 45700 KUUSANKOSKI

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Työn lyhyt kuvaus: Muut tekniikan erityisasiantuntijat

Maa: Suomi

Alue: Kymenlaakso

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi