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Työnimike: Operation Assistant, Order Handling

Työnkuvaus:
About Danfoss Editron
Danfoss Editron specializes in hybrid and electric powertrain systems for off-highway and marine markets and solutions for hydro power plants. As a business unit of Danfoss, it develops and manufactures high-performance power systems for heavy duty vehicles, machines and marine vessels and also generators for hydro power plants based on its unique synchronous reluctance assisted permanent magnet (SPRM) technology.

Based in Lappeenranta, Finland, Danfoss Editron has assembled an award-winning team to work on the technologies that will enable the world of tomorrow to do more with less. EDITRON is the new name for the complete electric drivetrain system developed by the company. It is controlled by powerful software that optimizes each individual component of the electric or hybrid drivetrain, leading to far more intelligent management of power distribution in order to deliver maximum efficiencies for the end user.

Danfoss Editron is looking for an Operation Assistant, Order Handling to work in a customer interface in a global environment together with the successful and professional team. The position is located in our Lappeenranta office.

The Operation Assistant, Order Handling plays a critical role in maximizing customer satisfaction through delivering industry leading service. The successful candidate will be placed in an exciting role with varied responsibilities including customer service and functioning supply chain. A large part of your responsibilities will be to:
- Enter all orders into the system (e.g. standard, service and project orders)
- Ensure that all information provided to customers is accurate and any special requirements are met
- Create various logistics and export documentation to ensure the prompt delivery of goods
- Invoicing and credit activity
- Regular interaction with other departments and third-party suppliers to ensure smooth customer service and sales processes

To be successful in this position, you have already gained at least 3 years of experience with similar tasks in the industry. You have Bachelor's degree or an equivalent degree within international business or related commercial / technical field. Since we work in a global company, it is a necessity that you master English both written and spoken. All other language skills are appreciated. It is preferred if you have experience using SAP as well VAT and customs matters knowledge would be an asset. Furthermore, what we are also looking for is:
- Customer service mindset
- Ability to work well under pressure and to strict deadlines
- Excellent team player willing to work collaboratively to achieve team targets
- Continuously strive to drive improvements both in the levels of service delivered to customers and in own abilities
- Independent and proactive way of working together with the certainty to make decisions
- Ability to empathize with customer and provide a professional, meaningful and friendly response to their needs

If you are looking to join a dynamic, global company that is truly making a tremendous impact on the lives of people in our ever-changing world, you can be exactly what we are looking for.

We look forward to receiving your application not later than 17th of May 2019. Please note that we will handle applications on a continuous basis, so do not hesitate to apply as soon as possible.

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C3322

positionTypeCode: directhire

Työnantajan nimi: Danfoss Editron Oy

source: TIVA