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documentId: 10010622

connectionPointId: 81

lastModificationDate: 1561373407608

Työnimike: Operational manager in travel company

Työnkuvaus:
Duties include (but are not limited to):
- check the Tour Operator timetable filled by sales managers with tours and transfers
- find executors, mostly guides and drivers, available to provide a certain services (according to the list provided but not limited to)
- provide the executors with all necessary information regarding the services required
- negotiate with the executors on the price
- reconfirm and remind to the executors about next day services according to the timetable on every day basis
- make sure that all services would be provided on the highest level and according to the customer wishes and expectations
- in an emergency situation (sometimes out of working hours) to find a substitution to the executor that for some reason can't provide the service
- find the executors for the last minute reservations according to sales manager request
- develop, implement and review operational policies and procedures
- being competent on all phases of work done by sales people
- being aware and having a working understanding of company policies
- addressing employee and customer concerns

Qualifications:
- exceptional organizational skills
- strong negotiation skills
- strong verbal and communication skills
- stress-resistance
- can do a multitasking job
- can quickly switch between workflows
- has the ability to build a relationship with partners and staff
- has a good understanding of product knowledge
- positive problem solving skills
- creativity
- has the ability to read and comprehend financial statements
- has a sense of humor
- Languages: English fluent, Russian fluent. Finnish and other languages preferable but not a must


Salary negotiable with each potential candidate separately.

marketing (at) easytravel.eu

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C1219

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Työnantajan nimi: Easy Travel Oy

source: TIVA