id:
YzU5MzQ1NjYtZGVkNS00NDNiLWJkNTEtNDZjODY2NDIxMzU3IDgx

reference: c5934566-ded5-443b-bd51-46c866421357

documentId: 10021311

connectionPointId: 81

lastModificationDate: 1562228105735

Työnimike: Senior officer-Operations, Helsinki

Työnkuvaus:
VFS Global is a pioneer in visa processing and consular service outsourcing for governments and diplomatic missions globally. The company offers comprehensive visa and passport application processing service and a wide range of consular services through seamlessly integrated front-end applicant facing service and back-end processing service using highly differentiated and innovative technology-driven solutions.

Job abstractJV_description, Purpose of the role:

-To maintain up to date information on visa regulation and fees
-To follow fundamental quality checks during visa application processing
-To facilitate the VISA application process & handle front office & back office operations conducted at the respective Visa Application Centres (VACs)

Main responsibilities:

Document scrutiny and collection of applications for visa processing in Visa Application Centre (VAC) which will be set up in Helsinki soon.
Record and maintain all application data. Ensure accurate and timely data entry into the system with zero errors
Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
Handle cash and bank related transactions if assigned
Ensure compliance to the Service Level Agreement as well as the VFS Global defined information Security Policy as applicable to the role
Maintain and improve level of customer and mission satisfaction by enhancing procedures and continuously innovating methods to increase productivity

Requirements
Education: Minimum: Pursuing Graduation ( Minimum 12 years of Formal Education)
                                    Additional: Graduate or global equivalent
Experience: 1 - 2 years of experience preferably in Travel and Tourism or Service industry

Knowledge and Key Skills:
Proficiency in MS office and good typing speed
Native Finnish
Fluent English
Adaptability and presence of mind to handle customer queries and complaints
Customer oriented
Ability to Innovate and enhance procedures and methods to increase productivity and cost effectiveness

We offer
Job in the international company, opportunity for professional and career development

This employment complies with the legislation of Finland.

CONTACT DETAILS

Valentina Bublikova valentinab (at) vfsglobal.com telephone: +79161471032
Veronika Pavlova veronikapa (at) vfsglobal.com telephone: +79035057014



APPLICATION PROCESS
Deadline for applications: 31.07.2019
Send applications to: Valentina Bublikova valentinab (at) vfsglobal.com or Veronika Pavlova veronikapa (at) vfsglobal.com

Veronika Pavlova, Puh: +79035057014, VeronikaPa (at) vfsglobal.com

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C2422

abstractJV_contact_0:
Valentina Bublikova;   valentinab (at) vfsglobal.com
or    Veronika Pavlova;    veronikapa (at) vfsglobal.com

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Työnantajan nimi: VFS GLOBAL

source: TIVA