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Työnimike: Service Delivery Specialist

Työnkuvaus:
We offer an interesting job opportunity with the largest global player in the smart metering business!

You can be a junior or an expert, as long as you have a burning desire to help our international customers to manage energy better.

Our 2nd level Service Delivery team is looking new member. In this role you will act as an interface towards our customers, colleagues in L1-support teams and other stakeholders in EMEA (Europe Middle East and Africa) region.

Your responsibilities include:

- Delivering defined SW services and 2nd level technical support of different Landis+Gyr software solutions to our customers.
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Performing root cause analysis and problem solving on the found incidents.

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Creating technical notes and guidelines by documenting the incident remedy.

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Acting as a link between product management and R&D in customer support issues.

We wish you to have:

- Experience of information technology.
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Customer service-oriented attitude.

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Analytic and active approach with passion for quality and continuous improvement.

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Fluent written and spoken English language skills due the international work environment. German and/or Swedish skills are an extra asset.

With us you get challenging and rewarding position in the developing international business environment with great colleagues, collaborative teams andemployee activities.

Location: Jyväskylä, Finland

Catch a glimpse of our daily life here: https://www.landisgyr.fi/tyopaikat/kokemuksia-landisgyrista/

For further details please contact:

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Antti Ahonen antti.ahonen (at) landisgyr.com, or +358 40 580 4732 on 25th of October at 13:00-17:00.

Please submit your application and CV at the latest on 5th of November, 2018.



Landis+Gyr is the leading global provider of integrated energy management solutions for the energy utility sector. We help our customers around the world to improve their energy efficiency and to manage energy better. Landis+Gyr operates worldwide and offers international, inspiring working environment. Our Jyväskylä site is a global technology center for smart metering solutions and the hub for Nordic operations. Read more at http://www.landisgyr.eu

numberOfPosts: 1

euresFlag: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C2519

positionTypeCode: directhire

Työnantajan nimi: Landis+Gyr Oy

source: TIVA