id:
ZDIyMDg1OTQtODFjOC00ZmE2LWE1ODYtZTllMDAyOWE1MDM2IDgx

reference: d2208594-81c8-4fa6-a586-e9e0029a5036

documentId: 9774321

connectionPointId: 81

lastModificationDate: 1543235102627

Työnimike: Service Desk Technician

Työnkuvaus:
The main objective for Service Desk is to provide support on the corporate IT platform to internal end users within Verisure. On a daily basis you will support users as well as manage innovative project within IT Operations.

The tasks include:

- hardware and software troubleshooting
- installation and configuration of computers
- peripherals such as video conferencing systems and printers
- you will purchase computers and peripherals as well as administration of Active Directory, Office 365 and other systems

Our environment is Microsoft Windows and MacOS.

You will work closely with the Corporate Systems team to improve and give feedback on the client infrastructure. Which means applications in application deployment, security and training in new tools and features.

You will be part of the Service Desk based in Helsinki, Finland, the team you belong to consists of 10 sites with 16 members in 8 different countries and you will have a close collaboration across the teams. You will report to the Service Desk Manager based in Malmö, Sweden.

To succeed in the role, you should have in-depth knowledge and several years of hands-on experience in the field of Service Desk. You have proven verbal and written communications skills supporting end users in a Service Desk environment. Strong problem-solving skill and with ability to apply various complex diagnostic techniques to identify problems, investigate causes, and recommend solutions is required.

Type of employment: Permanent position
Contract type: Full time
Last application date: Dec. 19th 2018

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C3114

positionTypeCode: directhire

Työnantajan nimi: Verisure Oy

source: TIVA