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Työnimike: Swedish speaking Nordic Customer Service Advisor

Työnkuvaus:
"We are here to make life of pets and pet owners easier, safer and more fun." Musti Group is the largest pet specialty retailer in the Nordics. For us, more important than our size, is our vision to make life of pets and pet owners easier, safer and more fun. We have over 260 stores, of which are located in Finland, Sweden and Norway. We are proud of our customer service and blessed with excellent employee satisfaction. The combined sales of Musti Group is more than EUR 260 million.

Do you think there is nothing better in this planet than animals? Or do you get super excited every time you see a dog or a cat? We need more paws to join us to strengthen our team with new team members.

We are now looking for

Swedish speaking Nordic Customer Service Advisor (maternity leave until Autumn 2020)

As a Customer Service Advisor, you will help and answer customer's question about our products and services via phone, e-mail and chat. You will advise Nordic customers in their native language, so we hope you to have fluent Swedish language skills and preferably also Finnish or Norwegian language skills. In this position you will also have various back office tasks such as handling product orders, deliveries, refunds and reclamations.

You are match for this position if you have paws-on attitude and excellent interpersonal skills. You have a service-oriented attitude, desire to offer world class experience to your customers and a passion to solve problems. We also hope you to have knowledge and experience about animals especially dogs and cats - or in the best scenario you share the love for pets!

To succeed in this position, you need to have fluent Swedish and English language skills. Finnish and Norwegian language is not necessary but are considered as an advantage. We also hope you to have some experience in customer service but most importantly the right positive attitude.

We offer you a diverse and an inspiring work in the rapidly growing and evolving business in one of the leading pet retail companies. We are an enthusiastic, professional and animal loving community in the Nordics waiting you to join their team!

Employment will start as soon as the right person is found. The position is a full-time employment and located in Vantaa, Tammisto.

If you think you are the perfect person to fill this position, please submit your application with CV latest by 19.5.2019.

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C4222

positionTypeCode: directhire

Työnantajan nimi: Musti ja Mirri Oy

source: TIVA