Työnimike: Tietoverkkoasiantuntija

Työnkuvaus:
Applications Engineer - Technical Support Responsibilities The Application Engineer, as part of our Technical Support Team, will be responsible for resolving tier-1 and tier-2 customer problems. In this role, the engineer will work closely with Synopsys developers and existing technical support staff to provide high-quality support to our customers. Tasks essential to this position include: - Troubleshoot incoming customer problems through email and/or phone conversations. - Work with existing global teams and developers to provide resolution to customer issues. - Research and respond to customer requests and provide detailed explanations to address questions and concerns from some of the world's brightest developers and software architects. - Support the product release process of new versions - Develop documentation, Knowledge Base articles, best practices, troubleshooting guides and Whitepapers - Create and improve on existing test environments Qualifications - Self-starter with the ability to work with a fantastic global team - BS/BA degree in Computer Science or equivalent work experience - Minimum 1-3 years' experience in technical support or development - Ability to read and debug one or more of the following languages C/C++, C#, Objective C, Java - Outstanding written and verbal communication skills. - Experience with variety of industry hardware platforms, operating systems (Linux/Unix, Windows, etc.). - Working technical knowledge of current network hardware, protocols, and Internet standards (e.g. TCP, HTTP, DNS, DHCP, NTP, SIP, OSPF, BGP, etc.) - Extensive technical expertise; the ability to solve problems and determine the root cause of issues. - Ability to work in a small, fast-paced environment. Strong work ethic. - Ability to use and train others on the use of development tools, software, and advanced troubleshooting procedures. Must be able to tailor content to meet the needs of the client. - Effective handling of multiple critical, client support situations and effectively communicate with senior management. - Ability to quickly assimilate complex problems and develop a resolution strategy. - Smart, creative, energetic, conscientious, and enthusiastic persona. - Enjoy fast-paced, energetic environment. Entrepreneurial and results-oriented. - Team player with a customer-focused attitude. http://bit.ly/2bZCZdf, Oulu, http://www.synopsys.com/careers

Työnantajan nimi: Synopsys Finland Oy, Oulu

Työnantajan osoite: Tutkijantie 4 F, 90590 OULU

Työn lyhyt kuvaus: Tietokoneverkkojen erityisasiantuntijat

Maa: Suomi

Alue: Pohjois-Pohjanmaa

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Kokea: 2–5 vuotta

Lähde työtarjous: TE-palvelut, Julkiset työvoimapalvelut, Suomi

Hakeminen:
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