Työnimike: Service Specialists

Työnkuvaus:
Nets is one of northern Europe's leading companies for payment solutions, information services and digital security solutions, with one of the most extensive and innovative product portfolios in Europe. Our ambition is to become an even stronger partner to our customers by supporting their business nationally as well as internationally. We want to make the handling of both financial and information assets easier and more secure. Nets employs over 2,700 people and has its registered office in Copenhagen, as well as competence and commercial centres in Oslo, Stockholm, Helsinki and Tallinn. Find out more about us at www.nets.eu. We are now looking for SERVICE SPECIALISTS to permanent vacancies. The office is located in Vallila and the work will start as soon as the suitable persons have been selected. Key responsibilities and tasks: - Variable customer service support via telephone and email according to KPI's and agreed SLA - Contract handling - Invoicing settling tasks e.g. credit notes - Maintenance /technical support/ customer request handling - User guidance - B2B customer service Preferred background and qualifications: - Suitable educational background - Prefarably some experience in customer service e.g. contact center, help desk, technical customer service - Experience from telephone support and/or service - Excellent verbal and written communication skills - Team oriented and customer oriented mindset - Organised and precise work style - Ability to solve problems as well as organize and prioritize tasks - Ability to react and adapt to change - Independent, confident and flexible personality - Finnish as a mother tongue, fluent written and spoken Swedish and good English language skills - Skilful in using IT systems We can offer: - Competitive salary, pension and insurance schemes - Challenging tasks that contributes to both professional and personal growth and development - The opportunity to be part of a company recognised by growth, innovation and development - A thriving environment characterised by team play and informality - A variety of activities within sports, culture, and within the social arena Apply with registered CV as soon as possible by clicking "Hae/Apply". For more information you can contact Recruitment Consultant Tytti Salo, tytti.salo (at) manpowergroup.fi, tel. 050 5464659.

Työnantajan nimi: ManpowerGroup Oy, Helsinki

Työnantajan osoite: 00100 HELSINKI

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Työn lyhyt kuvaus: Puhelinpalveluneuvojat

Maa: Suomi

Alue: Helsinki-Uusimaa

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Kokea: 2–5 vuotta

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi