Työnimike: Community Support Specialist

Työnkuvaus:
Verto Analytics is a pioneer in digital multi-screen media measurement. We combine the best practices of market research with the latest mobile and cloud technologies to provide our clients, such as EA and Cisco, accurate, high quality data and actionable insights on the digital consumer across the devices and platforms they use. We operate in all major markets, and have teams in New York, San Francisco and Espoo. We are now actively seeking a Community Support Specialist with fluent German and English skills to strengthen our Community Management Team in Espoo, Finland. The Team is engaged with the Global Community of Verto's research participants and communicates actively with our consumer panelists. Depending on the candidate's experience, we are hiring either a trainee or a specialist level permanent employee. Main responsibilities: -Helping and ensuring that the research respondents are happy, pleased, engaged, and fully participating in Verto's research studies mainly using email -Communicating one-on-one with individual research participants -Creating news letters and other content to the Smart Panel website -Working with Verto's technical teams to troubleshoot respondent concerns and helping to communicate appropriate solutions to the respondent Requirements: -Passion for helping consumer study panelists -1-5 years experience on customer service -Some experience on different types of content creation in German and/or English -Excellent verbal and written communication skills in German and in English -Fluency with different computer programs and digital devices -Enthusiasm to work in fast-paced environment -Strong problem solving skills -Good team player skills -Positive attitude to learn new things together with the Team We offer you: -A front-row seat in one of the hottest companies in big data and media research -Competitive salary -Bonus plan -Flexible working hours -Lunch benefit -Laptop / workstation of your choice -International, open, and customer-focused working culture -A great opportunity to be part of an innovative, highly skilled team of professionals Are you ready to be part of the next success story? Then apply today, or at the latest by March 31, 2016 by sending your Cover Letter and CV to jobs (at) vertoanalytics.com. For more information, you can contact the Panel Operations Manager Heidi Tukiainen (heidi.tukiainen (at) vertoanalytics.com).

Työnantajan nimi: Verto Analytics Oy

Työnantajan osoite: Tekniikantie 14, 02150 ESPOO

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Työn lyhyt kuvaus: Informaatiopisteen asiakasneuvojat

Maa: Suomi

Alue: Helsinki-Uusimaa

Sopimuksen kesto: Tilapäinen

Sopimuslaji: Kokopäiväinen

Kokea: 2–5 vuotta

Lähde työtarjous:
MOL/Työ- ja elinkeinoministeriö, Julkiset työvoimapalvelut, Suomi